Privacy policy

What we collect

• Order information — the name, email address, delivery address and order contents you provide at checkout.
• Support messages — the name, email, optional phone number and message you send through the contact form.
• Payment details — entered directly into our payment provider's secure card form. We do not receive or store your full card number.

How we use it

To process and deliver your order, to answer your questions, to handle returns and refunds, and to keep the records a business is required to keep. If you subscribe to our email list, we use your address to send occasional updates; every email includes an unsubscribe link.

Who we share it with

Only the services needed to run the store: our payment processor, our shipping carrier, and the hosting and database providers that operate this website. We do not sell your personal information.

Your choices

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email support@peptidecool.com and we will respond.

Cookies

We use only the storage necessary for the site to work — for example remembering the contents of your cart between pages.

Changes

If this policy changes we will update this page. Questions go to support@peptidecool.com.